Items & Inventory

Build your product and service catalogue so you can add items to invoices and POS sales quickly — no re-typing descriptions or prices each time.


What Is an Item?

An item is a saved product or service that you sell or provide. Once an item is in your catalogue you can select it by name when creating an invoice or POS sale, and OjaSuite fills in the description, unit price, and tax rate automatically.

Item Types

TypeDescription
Product A physical good. OjaSuite tracks stock quantity. Each sale reduces the stock level; imports and manual adjustments increase it.
Service An intangible offering (consulting, labour, subscription, etc.). No stock is tracked.

Adding an Item

  1. Navigate to Items → New Item.
  2. Enter the Item Name and an optional description.
  3. Set the Unit Price and Tax Rate (if applicable).
  4. Select the Type: Product or Service.
  5. For Products, set the Reorder Level (the quantity at which you want a low-stock alert) and the Opening Stock for each branch.
  6. Click Save Item.

Inventory Tracking

For Product-type items, OjaSuite automatically adjusts stock levels:

  • Decreases — each time the item is added to an invoice or POS sale, the quantity sold is deducted from stock at the relevant branch.
  • Increases — stock increases when items are imported in bulk or manually adjusted from the item's detail page.

Stock movements are logged so you can review the full history on the item detail page.

Reorder Alerts

Set a Reorder Level for any Product-type item. When the quantity on hand at any branch falls to or below this level, OjaSuite displays a low-stock alert on the dashboard. This gives you a timely reminder to reorder before you run out.

Stock per Branch

Inventory is tracked independently for each branch. An item can have a different quantity at each of your locations. To view or adjust stock across branches:

  1. Open an item from the Items list.
  2. The detail page shows the current stock quantity at each branch.
  3. Use the Adjust Stock option to record a manual increase or decrease with a reason.

Importing Items

To add a large number of items at once, use the CSV import wizard. See the Import article for full instructions.

Tip: Use item categories to group your catalogue (e.g. Electronics, Clothing, Services). Categories appear as filters on the Items list and on the Sales by Item report, making it easy to analyse performance by product group.